Privacy Policy

Overview

This Privacy Policy explains what information Nira Web Labs ("we," "us," or "our") collects when you visit our website or contact us, how we use that information, and the choices you have. We try to keep this short and in plain English.

Information we collect

Information you give us

When you fill out our contact form or email us, you may share:

• Your name and your business name
• Email address and phone number
• Your current website address
• Details about what you need help with

Information collected automatically

When you visit our website, we may collect basic technical information such as your browser type, device type, pages visited, and approximate location based on IP address. This information is used to understand how the site is being used and to improve it. We do not use this information to identify you personally.

How we use your information

We use the information you provide to:

• Respond to your inquiry or quote request
• Provide the website design and support services you've signed up for
• Send service-related emails (project updates, invoices, scheduled changes)
• Improve our website and services

We will not send you marketing emails unless you've asked us to, and you can opt out at any time.

How we share your information

We do not sell or rent your personal information. We share information only with trusted service providers we use to run our business, such as:

• Email and form delivery providers (so we receive your messages)
• Hosting providers (to keep your website online)
• Analytics tools (to understand site usage in aggregate)
• Payment processors (to handle billing securely)

These providers are bound by their own privacy policies and may only use your information to provide services to us. We may also disclose information if required by law or to protect our rights.

Cookies and analytics

Our website may use cookies and similar tools to remember preferences and measure site usage. You can disable cookies in your browser settings if you prefer. Disabling cookies should not affect your ability to read or use the site.

Data security

We take reasonable steps to protect your information, including using encrypted connections (HTTPS) and limiting access to information internally. No system on the internet is 100% secure, but we work to protect what you share with us.

Your rights

You can ask us to:

• Confirm what information we have about you
• Correct information that's wrong
• Delete your information from our records (where we're not required to keep it)
• Stop sending you any marketing communications

To make any of these requests, email us at contact@niraweblabs.com and we'll respond within a reasonable time.

Children's privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has shared information with us, please contact us and we'll delete it.

Changes to this policy

If we make significant changes to this policy, we'll update the "Last updated" date at the top and, where appropriate, notify active customers by email.

Contact

Questions about this policy or how your information is handled? Email contact@niraweblabs.com or send us a message through the contact form.